Are your teams constantly losing business and no one understands why? Do you try to follow up on conversations with your customers, but you can't handle it? Is your CRM a mess? Full of notes that no one knows what they mean? Your salespeople get lost amid so many demands?
Meet Gong! A system that intelligently analyzes your interactions with customers and gives you insight to close more deals.
Gong was born out of this gap. After reviewing multiple sales calls for a solution, Amit (founder of Gong) realized that his team members were only listening to part of the conversation with the customer.
Lacking an efficient process for accessing and summarizing customer communications, executives and their teams spent hours reviewing notes in CRM.
However, despite this effort, most relied on conjecture rather than facts to make crucial business decisions. The results: lost business and misaligned efforts across functions, teams and divisions.
Gong is an artificial intelligence tool that not only records customer conversations (phone, email and web conference), but also processes them, understanding exactly what was being said : the good, the bad—the reality. With this, it brings reality to users, teams and companies, helping to close deals.
Get it Now
If you have a team or professional responsible for the sales part, the purchase can be made on the Gong website. If you don't have this professional, Siena Company can help you with this task, appointing an expert on the platform.
As with any corporate solution, purchasing the product is just the first step. This is followed by a journey that includes:
- platform parameterization
- third-party software integration
- integrated tests
- system administrator training
- user empowerment
- put into production
- platform monitoring
Siena Company has qualified professionals to support you on this journey in the model that best suits your digital transformation strategy.
If you need more information, or a product demo, or any additional clarification, please contact us.