Get complete visibility into your business
Gong analyzes your phone, email and web conferencing conversations with your customers and provides insights to close more deals.
The Challenge
Are your teams constantly losing business and no one understands why? Do you try to follow conversations with your customers, but you can't handle it? Is your CRM a mess? Full of notes that no one knows what they mean? Do your sellers get lost amid so many demands?
Meet Gong! A system that intelligently analyzes your customer interactions and gives you insight to close more deals.
Solution
Gong was born because of this gap. After analyzing several sales calls looking for a solution, Amit (founder of Gong) realized that his team members were only listening to part of the customer conversation.
In the absence of an efficient process for accessing and summarizing customer communications, executives and their teams spent hours reviewing CRM notes.
Yet despite this effort, most resorted to conjecture rather than facts to make crucial business decisions. The results: lost business and misaligned efforts across functions, teams, and divisions.
Gong is an artificial intelligence tool that not only records customer conversations (phone, email and web conference), but also processes them, understanding exactly what was being said: the good, the bad — the reality. With this, it brings reality to users, teams and companies, helping to close deals.
How to Purchase
If you have a team or professional responsible for the sales part, the purchase can be made on the Gong website. If you don't have this professional, Siena Company can help you with this task, designating a platform specialist.
Like any corporate solution, purchasing the product is just the first step. This is followed by a journey that includes:
- platform parameterization
- integration with third-party software
- built-in tests
- system administrator training
- user training
- put into production
- platform monitoring
Siena Company has qualified professionals to support you on this journey in the model that best suits your digital transformation strategy.If you need more information, or a demo of the product, or any further clarification, please contact us.